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Support Center

Get help, find answers, or contact our support team.

Frequently Asked Questions

Find quick answers to common questions.

Creating an account is simple:

  1. Click the Register button in the top navigation.
  2. Fill in your personal information.
  3. Choose your user type.
  4. Verify your email address.
  5. Start using your Digital Hospital Passport.

Note: NHS staff accounts require additional verification with an official NHS email address.

  • Encryption: Data is encrypted in transit and at rest.
  • Access Control: Only authorized professionals can access records.
  • Audit Trail: Access is logged and monitored.
  • Compliance: Designed to align with data protection and healthcare standards.

  1. Open your dashboard.
  2. Generate your share QR code.
  3. Have the healthcare professional scan it.

  1. Go to the login page.
  2. Click Forgot password.
  3. Enter your email and follow the reset link.

Delegate access depends on your privacy settings and consent controls. You can grant and revoke access at any time.

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